At Frame Fiesta, we are not just in the business of selling eyewear; we are in the business of making connections, of listening, and of caring. Every time the phone rings with a customer on the other end, or a chat opens asking for help to find the perfect pair of readers or prescription glasses, it truly is the highlight of our day.

We believe that the personal touch makes all the difference. It’s not just about offering a product; it’s about creating an experience that makes you feel valued and understood. Customer service isn’t just a department for us—it’s the very foundation upon which we’ve built our business. We know that earning your respect and trust is vital, and we work tirelessly to do so with every interaction.

When you choose Frame Fiesta, you’re choosing eyewear that is both functional and fashionable. We are committed to providing you with the best possible vision, through lenses crafted to your exact specifications. Beyond quality we know that looking good is important, which is why we ensure that our frames are stylish, comfortable, and, importantly, affordable. You shouldn’t have to break the bank to look and see your best.

To all our customers who have taken the time to speak with us, via our 800 number, our online chat or email, we want you to know that we heard you. We hope you felt the difference in our approach, and that you walked away feeling not just satisfied, but delighted. If there’s ever a moment when you feel we could have done better, we want to know. Your feedback is invaluable to us, and we invite you to reach out at [email protected] or with our live chat agents at framefiesta.com  to share your thoughts.

Thank you for choosing Frame Fiesta. We look forward to continuing to serve you with the care, attention, and quality that you deserve.

Sincerely,
The Optical Team at Frame Fiesta